Technology Frustration Remediation®

Recently, Verizon upgraded its residential email servers to use secure, i.e., encrypted, connections.  This is very important to the security of your email, particularly if you use public wireless networks.

Here are the new settings, as copied from http://www22.verizon.com/residentialhelp/fiosinternet/email/setup+and+use/questionsone/86782.htm

Mail server settings

• Incoming mail server (POP3): incoming.verizon.net
• Incoming Server Port Numbers: 995
• Outgoing mail server (SMTP): outgoing.verizon.net
• Outgoing Server Port Numbers: 465  Why is this important?
• Your Verizon Online user name
• Your Verizon Online password
• Make sure “This server requires a secure connection (SSL)” is checked.

Now would be a good time to change to the more secure settings,  AFTER taking note of your current settings, in case there is a problem.  These new settings should work with Outlook, Outlook Express, and Thunderbird, as well as on Android phones and the iPhone.  Among possible causes of incompatibility with the more secure settings include blocked ports at the firewall, VPNs and proxies.

If you don’t feel comfortable reconfiguring your email software, you should ask your IT support person for assistance.